Preface in health care systems that provide universal access to care efforts to contain costs for standby hospital capacity usually result in wait lists for surgical procedures. Access to care patient flow treatment outcomes each of these indicators is crucial to determining quality of care in health systems and the length of time that patients wait for surgery unites . Analysis of waiting time data in health services research by boris sobolev university of british columbia and lisa kuramoto vancouver coastal health research institute. Queuing theory and the management of waiting international journal of academic research in business and social sciences february 2014 vol 4 no 2 issn 2222 6990 34 ijarbss impact factor 0305 allocated by global impact factor. Analysis of waiting time data in health services research by boris sobolev lisa kuramoto auth 2008 214 pages isbn 0387764216 pdf 4 mb
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